FAQs

  1. Advice for first timers to Treveague:

    1. Check in time is after noon on your arrival date. This is mainly so that we have time to mow pitches,  but it also helps manage traffic flow in the approach roads.

    2. We need you to be settled on your pitch before dark as we do not permit vehicle movements after dark.  This is to avoid noise and disturbance to sleeping campers.  Please be considerate.

    3. If you want to plug in 13 amp devices (like you do at home) in a tent then you will need to bring a Commando plug adapter to connect to the electrical hook up on your pitch.  You will need to ensure that this is kept dry.  Also be aware of the number of Amps that you are going to draw.  All our hook ups will cope with charging phones etc,  but some are 6 Amp and they will struggle with items such as domestic kettles.  The Amps on every hook up are listed on the descriptions that you would have seen when you booked.  If in doubt invest in camping kettles etc or bring gas stoves.

    4. Camping is all about self sufficiency.  We do not carry stocks of equipment such as chairs, tables etc. You will need to bring the equipment that you need for your holiday.  There are limited camping shops nearby in and on the way into St Austell.

    5. Be aware of the weather.  As we say on the website we have fantastic sea views, but this means that if the weather turns it can also be windy.  Please make sure that your gear is strong enough, and that you know how to use it.  It is always a good idea to put that tent up in the garden before trying to do it here.  Rock pegs are going to be a good investment for pitches 70 -83 as we say in their description.

    6. If coming in a motorhome or campervan we recommend you bring leveling ramps.  Our pitches are all grass rather than hard standing so levelling ramps can come in handy.

    7. The water on the hook ups is from the South West Water main.  Water in the shower block is labelled whether it is fit for drinking.

    8. Things to bring that we do not stock in the shop – gas bottles, medicines other than paracetamol and Calpol, sun cream (although we will have some factor 30 in the shop).

    9. Shower rules - please leave the showers as you would want to find them.  There are squeegee mops in there so please sweep excess water and anything else up once you have used them.

    10. Toilets - we are not connected to a mains drain so please use minimal toilet paper and nothing other than toilet paper and things that have been through you down the pan.  Blockages cause a big problem for all if we have to take the toilets out of service for any reason.​

  2. What can go on a pitch ? Pitch prices are for 2 Adults and either 1 car with a tent/touring caravan/trailer tent or 1 motorhome or 1 campervan. There are extra charges for additional cars, children over 5 years of age, dogs, gazebos and pup tents​.  For 2021 we do not charge for awnings.  The maximum number of people on a pitch is 6 (5 for 2022), and we monitor this proactively to avoid overcrowding on the site and the facilities.

  3. Check in time - please do not arrive before noon on your day of arrival.  We need time to tidy the pitches and mow them before arrival.  It also helps to stagger departure and arrivals.

  4. Departure time - please vacate your pitch by 10am on the day of departure.  There should be space to park up if you want to have breakfast from the Cafe before leaving the site.

  5. What can I put on a pitch ? -  Pitch prices are for 2 Adults and either 1 car with a tent/touring caravan/trailer tent or 1 motorhome. There are extra charges for additional cars, children over 5 years of age, pets, gazebos and pup tents.  We do not charge for awnings.  Two tents will need two pitches.

  6. Shower tokens, why ?  The showers are hot and have a good pressure.  There are 5 in both the mens and ladies blocks.  The ladies also has a dressing area with mirrors and power sockets for hair drying etc.  The tokens are priced at a minmal value but help to ensure that everyone has hot water,  and that at peak times when people come back from the beach there are enough showers available for everyone.  Feedback on shower tokens is mixed,  but the most common feedback is people like them as they reduce the chances of any queuing at peak time.

  7. What is the best route to get to us ?  Please see our getting to us page

  8. How do I book ? Our preference is that bookings are made online.  The availability is live,  and is the same system that we would use if you phone us.  However if you'd rather book over the phone then please telephone us on 01726 844027 or email at info@treveaguecampsite.co.uk

  9. Are you close to the South West Coast Footpath ? Yes we are,  if you are on the Dodman point, Mevagissey or Gorran  then we are your closest campsite.  We offer a reduce rate for coastal path walkers - please telephone us on 01726 844027, but can nearly always accommodate people with a rucksack and a tent.

  10. What about dogs ? We are a dog friendly campsite,  and most beaches around us permit dogs on them all year around.  We do insist that dogs are on leads in the site.  Dogs must not be left alone in vans or cars.  Dogs that bark excessively continuously or are otherwise consistently anti-social or cause a nuisance to other guests will result in you being asked to leave.

  11. Do we accept supermarket deliveries ? We do not permit supermarket vans on the site.  They cause congestion in the lanes for arriving and departing guests.  Their vans also tend to churn up the grass.  We do consiously price our retail beer and wine to be competitive and it is also kept cold for you.

  12. Open fires ? Unfortunately not,  they burn the grass and make a mess which is unfair on the next person who comes to that pitch.  We do however like a firepit or a BBQ providing they are kept off the ground on slabs that are available by the bins.

  13. Car Charging ? Over winter we have put in the electric cabling for up to 9 car chargers.  We are still working through the best approach for these in 2021, but will not have them in for the 2021 season.

  14. Do we charge for awnings ? For 2021 we do not charge for normal sized awnings for motorhomes, campervans or caravans.  In 2022 we are introducing a £2 per night charge for awnings.  If you have a separate small tent for children then these are an extra and can be added in the booking process either on line or by the telephone.

  15. How do I pay the balance ?  The booking system will automatically send you a link closer to your due date.  Alternatively you can phone the office on 01726 844027 if you prefer.

  16. When can I book for 2022 ? Now ! Bookings can be taken on line for 2022.

  17. Useful local contact numbers

    1. Treliske Hospital - 01872 250000​

    2. Local Doctors, Mevagissey surgery 01726 75555

    3. Penrice A&E in St Austell 01726 873000

    4. Local Vets - Pelyn Vets - 01726 68177, Penmellyn Vets 01726 77777, Vets4Pets 01726 626820

    5. Nearest garage Texaco 01726 843220 - W End, Pentewan, Saint Austell PL26 6BU

Picture of Hemmick Beach